中国石化易捷便利店标准作业指导书（2022版）-宝阳悦读网

　　　　

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中国石化易捷便利店标准作业指导书（2022版）

作者：中石化易捷销售有限公司

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mobi/epub/pdf/awz3

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内容简介:

本书是易捷便利店的标准化操作手册，图文并茂，可读性和可操作性都较强，对于做好便利店服务具有重要的指导意义。手册分为10个部分，分别为认识易捷、基础知识、销售服务、商品流转、卖场打造、营销执行、库存管理、质量安全、督导管理和法律法规。该手册对易捷便利店各个服务环节做了标准化梳理，有助于给客户提供标准化服务、人性化服务、个性化服务。本书适合易捷便利店的管理人员和服务人员阅读，也适合其他零售行业人员阅读。

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